FLOWAGENT · BUSINESS AUTOMATION

WhatsApp Order Confirmation Automation

Automatic WhatsApp confirmations and status updates that make customers feel informed without manual messages from your team.

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Who this is for

Ecommerce stores, restaurants, local businesses, and service providers who handle orders and want instant WhatsApp-based customer communication.

What is included

  • WhatsApp Business API bot setup and configuration
  • Automated order confirmation message templates
  • Order status update flow (confirmed, shipped, delivered)
  • Integration with your order system or store platform
  • Testing and launch support

How the workflow works

  1. Ecommerce stores sending instant order confirmations to buyers
  2. Restaurants confirming delivery and pickup orders via WhatsApp
  3. Service businesses confirming bookings and appointments
  4. Any business that wants to reduce manual order communication

Scope and next steps

$59/month · We confirm integrations, monthly volume, approval steps and support before work begins.

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Frequently asked questions

Do I need a WhatsApp Business account?

Yes, we'll help you set up or connect your WhatsApp Business account to the bot. If you don't have one yet, we'll guide you through the process.

Can the bot handle custom messages?

Yes. We configure message templates based on your brand voice and order flow. You can customize confirmation text, status updates, and follow-up messages.

What order platforms does this integrate with?

We can integrate with Shopify, WooCommerce, custom order systems, Google Sheets, and more. We'll map the integration based on your setup.

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